Privacy Policy

1. Who We Are

KyberTech is a web design and digital services agency based in Summerhill, Co. Meath, Ireland. We are the data controller for personal data collected through this website and through our business operations.

Contact details:
KyberTech
Summerhill, Co. Meath, Ireland
Email: edempsey@kybertech.ie

2. What Data We Collect

We may collect the following personal data:

• Contact form submissions: Your name, email address, phone number, and the content of your message
• Email correspondence: Any personal data contained in emails you send to us
• Client information: Business name, address, and contact details for the purpose of providing our services
• Website usage data: Anonymous analytics data through Google Analytics (IP address, pages visited, time on site)
• Cookies: Technical cookies necessary for the website to function, and analytics cookies if you consent

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide quotations
• To provide and manage the services you have engaged us for
• To send invoices and process payments
• To send service-related communications (e.g. project updates, renewal reminders)
• To improve our website and services using anonymous analytics data
• To comply with our legal obligations

We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

• Contract: Where processing is necessary to provide services you have requested or to take steps prior to entering a contract
• Legitimate interests: For responding to enquiries and improving our services
• Legal obligation: Where we are required to process data to comply with Irish or EU law
• Consent: For cookies and marketing communications where we have obtained your consent

5. How Long We Keep Your Data

We retain personal data for the following periods:

• Enquiries that do not become clients: 12 months from the date of last contact
• Client records: 7 years from the end of the business relationship (as required by Irish tax law)
• Email correspondence: 3 years from the date of last contact
• Analytics data: As per Google Analytics retention settings (maximum 26 months)

6. Who We Share Your Data With

We may share your personal data with the following third parties where necessary to provide our services:

• WP Engine: Our website hosting provider (data stored in EU data centres)
• Blacknight: Our domain registrar based in Ireland
• Microsoft 365: For email communication and document storage
• Google Analytics: For anonymous website analytics
• WPForms: For processing contact form submissions

All third-party processors are required to handle your data in accordance with GDPR. We do not transfer your data outside the European Economic Area (EEA) except where adequate protection is in place.

7. Cookies

Our website uses cookies. Cookies are small text files stored on your device when you visit a website.

Essential cookies: These are necessary for the website to function and cannot be disabled.

Analytics cookies: We use Google Analytics to understand how visitors use our website. This data is anonymous and aggregated. You can opt out of analytics cookies by declining our cookie consent or by installing the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

8. Your Rights Under GDPR

Under GDPR you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You can ask us to delete your personal data in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your data
• Right to data portability: You can request your data in a portable format
• Right to object: You can object to processing based on legitimate interests
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights please contact us at edempsey@kybertech.ie. We will respond within 30 days.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction. These include:

• SSL encryption on all pages of this website
• Secure password policies and two-factor authentication on all systems
• Regular security updates and monitoring on all hosted websites
• Limited access to personal data on a need-to-know basis

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the Data Protection Commission and affected individuals as required by GDPR.

10. Complaints

If you have a concern about how we handle your personal data, please contact us first at edempsey@kybertech.ie and we will do our best to resolve it.

You also have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Website: dataprotection.ie
Phone: +353 (0)1 765 0100

11. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on this page with the date it was last updated. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

KyberTech
Summerhill, Co. Meath, Ireland
Email: edempsey@kybertech.ie
Website: kybertech.ie